Can't add a subtask to an existing task

John Prusinski's Avatar

John Prusinski

16 Mar, 2023 03:05 PM

I work for a company which is a subsidiary of a larger company; recently I've been occasionally tasked with work from the parent company, and they've asked me to keep that time separately. I'd like to keep both in the same group so that I can easily see my total hours, but "Add Subtask" is not available as an option in TimeLime when I try to add it to the existing task (even though it's available for every other task in my list)

Why?

  1. Support Staff 1 Posted by Niko on 16 Mar, 2023 06:26 PM

    Niko's Avatar

    Hi John,

    I can think of two reasons why “Add Subtask” is not available:
    - You are trying to add a subtask to a nested task of level 3. Timelime supports a maximum of 3 task levels.
    - Or you are trying to add a subtask to an archived task.

    Is any of these the case?

    Niko

  2. Support Staff 2 Posted by Niko on 16 Mar, 2023 06:26 PM

    Niko's Avatar

    Hi John,

    I can think of two reasons why “Add Subtask” is not available:
    - You are trying to add a subtask to a nested task of level 3. Timelime supports a maximum of 3 task levels.
    - Or you are trying to add a subtask to an archived task.

    Is any of these the case?

    Niko

  3. 3 Posted by John Prusinski on 21 Mar, 2023 01:45 PM

    John Prusinski's Avatar

    Hi, neither of those was the case, but in the meantime I tried dragging the second task over the first one in the list, and it asked me if I would like to make both tasks part of a new task... which I did, and that solves the problem. I can now see total hours for the main task and see the subtask hours separately.

    Thanks!

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

08 Jun, 2023 05:25 PM
10 May, 2023 11:06 AM
07 May, 2023 07:44 PM
28 Apr, 2023 05:11 PM
21 Mar, 2023 01:45 PM