Free Trial Won't Start
Hi, Timeline!
I downloaded your app and wanted to try the free trial. When I click on free trial is says to enter my Apple ID and password to activate the trial, but no space is provided for my password (see attached file). As you can see, without the password entry, my only choice is to buy... without the ability to access the trial. I love the full purchase vs subscription, but I really do want to see if the program will work for me.
Help!
I am using a MacBook Pro 13-inch, 2017 (2.3GHz Dual-Core Intel Core i5) running Ventura 13.1
Screenshot_2023-01-06_at_8.41.02_PM.png
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
Support Staff 1 Posted by Niko on 07 Jan, 2023 03:19 AM
Hi Blair,
Thanks for your interest in the app!
The Timelime trial is an In-App purchase as well, just a free one. If you have clicked on the “Trial” button, you won’t be charged even if it says “Buy”.
(I’m surprised this dialog window appears at all. If you are signed in to your account in the macOS App Store app, it shouldn’t require you to sign in again in the Timelime app.)
Niko