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Can't find billing from Apple

janabrs's Avatar

janabrs

05 May, 2021 08:12 AM

Hello,

every month I get notification that it cannot find billing from Apple and therefore the app needs to be uninstalled. And then it doe snot work for a week. The widget on the menu bar keeps disappearing.

THanks,

jana

  1. Support Staff 1 Posted by Niko on 05 May, 2021 12:06 PM

    Niko's Avatar

    Hi Jana,

    I'm sorry you are experiencing this problem.
    I have never heard about this before. Can you try deleting the App from the "Applications" folder and download it again from the App Store and see if the App runs normally after.
    Also, next time the notification appears, please take a screenshot and send it to me, so I can investigate this problem further.

    Thanks,
    Niko

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