Problems with .csv import

Heike's Avatar


04 Sep, 2020 09:09 PM


I am having problems importing the attached file. Can you tell me, what I am missing?
I keep getting an error message.


  1. Support Staff 1 Posted by Niko on 05 Sep, 2020 09:56 AM

    Niko's Avatar

    Hi Heike,

    Can you try deleing the first line in the CSV file and then try again.
    Having the column names in the first line is ok. But I think here it doesn’t accept it because 50% of the lines don’t match the pattern.


  2. 2 Posted by Heike Roettgers on 05 Sep, 2020 11:03 AM

    Heike Roettgers's Avatar

    Thanks for answering that fast, Niko!
    What do you mean with 50% don’t match the pattern? Which pattern?

    I have tried the import without the heading line, but that doesn’t work either.

    On 5. Sep 2020, 11:56 +0200, Niko <[email blocked]>, wrote:

  3. Support Staff 3 Posted by Niko on 05 Sep, 2020 11:18 AM

    Niko's Avatar

    No problem!

    I just did the import after deleting the first line and it worked. Can you please try again with the attached file.

  4. 4 Posted by Heike Roettgers on 20 Sep, 2020 10:23 AM

    Heike Roettgers's Avatar

    Hi Niko,

    thanks, I have tried but the same problem occurred: see screenshot.

    What could be the problem here?


    On 5. Sep 2020, 13:18 +0200, Niko <[email blocked]>, wrote:

  5. Support Staff 5 Posted by Niko on 20 Sep, 2020 12:19 PM

    Niko's Avatar

    Hi Heike,

    That’s strange. I just tried again and it works here:

    Are you using the latest version of Timelime (v1.7.1)?


  6. 6 Posted by Heike Roettgers on 21 Sep, 2020 07:17 AM

    Heike Roettgers's Avatar

    Hallo Niko,

    ja, ich nutze die letzte Version. Kann es was mit der Encodierung zu tun haben?

    Liebe Grüße,
    On 20. Sep 2020, 14:20 +0200, Niko <[email blocked]>, wrote:

  7. Support Staff 7 Posted by Niko on 21 Sep, 2020 08:01 AM

    Niko's Avatar

    Hmm, eigentlich nicht. Du hast ja genau die gleiche Datei verwendet wie ich, oder?

    Vielleicht kannst du noch mal mit einem einer CSV Datei versuchen die mehr als nur eine Zeile hat.

  8. 8 Posted by Heike Roettgers on 26 Sep, 2020 09:33 AM

    Heike Roettgers's Avatar

    Hi Niko,

    ja, ich hatte dieselbe Datei verwendet, die Du mir gesandt hast.

    Jetzt habe ich mal noch mal 2 Zeilen hinzugefügt, und jetzt gings. In der Datei stand:


    Dann schaue ich noch mal in die anderen Dateien und schaue, warum es da nicht ging...

    Liebe Grüße,

    On 21. Sep 2020, 10:01 +0200, Niko <[email blocked]>, wrote:

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