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Menu bar info and clock icon no longer showing in menu bar.

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Gerard

14 Oct, 2019 01:09 AM

Hi,
In the latest mac os update (OS Catalina), the Timelime info no longer displays in the menu bar when you set it to "display in the menu bar". Can we expect a fix anytime soon? Thanks.
And a big thank you for this app, It has been a great asset for me when I do freelance work!

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1. Support Staff 1 Posted by Niko on 14 Oct, 2019 08:29 AM

   

   Hi Gerard,
   I’m glad Timelime is helpful to you!
   Can you please try quitting Timelime (right click on empty space -> Quit Timelime) and relaunching it. This problem appeared on one of my Macs too, but never happened again after relaunching the app once.
   Niko

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2. 2 Posted by Gerard on 15 Oct, 2019 04:39 AM

   

   Hi,
   So that did the trick, but what i had to do was first uncheck all the boxes in the "Menu Bar" preferences, then quit Timelime and finally relaunch it. And now all is back to normal. Thanks again!

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3. 3 Posted by Olga on 17 Oct, 2019 07:13 AM

   

   Hi! It happens to me too. Every time the theme in Catalina changes from night to day and vice versa, the icon of Timelime goes invisible and I have to reload the app.

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4. Support Staff 4 Posted by Niko on 17 Oct, 2019 10:51 AM

   

   Hi Olga,

   This shouldn’t be happening.

   When you go to System Preferences > General and switch the system appearance there between “Light” and “Dark”, does the Timelime status item go invisible also?

   And, can you please post a screenshot of your Timelime status item here (when it is visible), so I can see your configuration.

   Thank you,
   Niko

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5. 5 Posted by Olga on 18 Oct, 2019 10:10 AM

   

   Hi, Niko! Yes, when I change the system appearance in preferences Timelime status also goes invisible until I reload Timelime.
   Here it the screenshot:

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6. Support Staff 6 Posted by Niko on 18 Oct, 2019 10:23 AM

   

   Hi Olga!

   Strange… I’m unable to reproduce it on my Macs.
   Are you running the latest version of Timelime (1.6.4)?
   What kind of Mac are you using? Is there anything special about your setup (dual screens, …)?

   Thank you for your help,
   Niko

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7. 7 Posted by Olga on 18 Oct, 2019 10:42 AM

   

   Well, I use MacBook Air with MacOS Catalina 10.15 with external display (Mac is in clam shell mode). Yes, I use 1.6.4 version of Timelime.
   Thank you!
   Olga

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8. Support Staff 8 Posted by Niko on 18 Oct, 2019 10:46 AM

   

   Sorry Olga, I just noticed there might be a misunderstanding on my side. What exactly goes invisible in your case? The Timelime icon (in the app switcher) or the Timelime status item (the one that sits in the Mac menu bar, the one you took the screenshot of)?

   Thanks!

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9. 9 Posted by Olga on 18 Oct, 2019 10:50 AM

   

   The one that I took the screenshot of. Just a thought, it could be connected to the Flux application that I have installed (to control the blue light of the screen automatically). It switches black and white theme every night, as far as I understood. But I'm not sure thats the cause.
   Thank you, Niko!

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10. Support Staff 10 Posted by Niko on 18 Oct, 2019 01:25 PM

    

    Hmm, I am also using the Flux app. And I have tried with an external screen. Still not able to reproduce the issue:(
    Does the same problem appear when you unplug the external screen and use the internal display?
    Thanks!

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11. Support Staff 11 Posted by Niko on 19 Oct, 2019 07:41 PM

    

    Hi again,

    Good news:
    I have now found the cause of the problem and fixed it in the code.
    I will release an update with the fix soon!

    All the best and please let me know if there are any other issues,
    Niko

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12. 12 Posted by Olga on 20 Oct, 2019 10:57 AM

    

    Thanks for your help, Niko!

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13. 13 Posted by Aisyah on 07 Apr, 2020 02:09 AM

    

    I suddenly have this problem on my Mac. It was fine before. I tried the suggestion of unchecking everything and restart, it doesn't work. Please fix this issue. Tq!

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14. Support Staff 14 Posted by Niko on 07 Apr, 2020 10:12 AM

    

    Hi Aisyah,

    The cause of what you are experiencing is most likely different from before, as the bug got fixed already.

    Can you please describe your issue further. When does it appear, what do you see?
    Also please tell me your version of Timelime and macOS.

    Thanks,
    Niko

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15. 15 Posted by Aisyah Ismail on 07 Apr, 2020 02:23 PM

    

    Hi Niko,

    Currently I’m using Timelime version 1.6.8 on macOS Catalina 10.15.4.

    The problem occur after I shutdown my MacBook. It was fine before. I tried the suggestion and restart my MacBook but it doesn’t fix the problem.

    However, I manage to get it working now after I changed my Mac appearance to dark from auto in system preferences. Even after I change it back to auto it works fine.

    Thanks and regards,
    Aisyah

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