Downloaded app and it failed to open

Alan Steel's Avatar

Alan Steel

18 Feb, 2019 04:11 PM

I cannot OPEN the application. Click on the icon and nothing happens. What am I missing here?

  1. Support Staff 1 Posted by Niko on 18 Feb, 2019 05:16 PM

    Niko's Avatar

    Hi Alan,

    Did you download the trial version from timelimeapp.com <http://timelimeapp.com/>, or the one from the App Store?
    What version of macOS are you running?

    When you first launch Timelime, a new item in the menu bar should appear like this:

    Niko

  2. 2 Posted by Alan Steel on 18 Feb, 2019 06:30 PM

    Alan Steel's Avatar

    Niko

    My bad. I was looking for an app to launch. I was not playing attention to the menu bar.

    All set. Looking forward to trying out the application.

    Thanks

    Alan

  3. Support Staff 3 Posted by Niko on 18 Feb, 2019 07:12 PM

    Niko's Avatar

    Cool, let me know if you need any further help with the app.

    Niko

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