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Support Staff 1 Posted by Niko on 10 May, 2016 08:07 PM
Hello there,
Thank you for purchasing Timelime!
Can you please check if the app is present in the Applications folder.
Also, have you tried restarting your Mac?
Niko
2 Posted by Patrick on 10 May, 2016 08:32 PM
I have tried to restart it. I haven't checked to see if it was in the applications folder but I will do that when I get home. I have contacted iTunes and they have provided me another link to re-download the program I really hope that it works because the program looks very interesting and to be exactly what I need.
Irving Patrick Sheppard
919-768-2585
415-787-3529
3 Posted by Patrick on 11 May, 2016 05:12 PM
I was able to delete the application from the application folder and apparently something occurred with the download but I have also initiated hey new conversation because there are several things that I would like to be able to do on your application that I am not aware of how to do yet
Irving Patrick Sheppard
919-768-2585
415-787-3529