Starting timeline

Andreas Brandtner's Avatar

Andreas Brandtner

01 Nov, 2013 07:54 AM

Bought timeline just some minutes ago. Seems to be downloaded successfully, but I can`t start the program on my Mac. Any connections to Maverick? What can I do?

  1. Support Staff 1 Posted by Niko on 01 Nov, 2013 08:09 AM

    Niko's Avatar

    Hi Andreas,

    thank you for purchasing Timelime!

    The App should work fine in Mavericks. There are two minor issues in Mavericks (see Knowledge Base) which will be fixed soon.)

    Please try the following steps:

    After you start Timelime for the first time, there should be a item visible in the menu bar. that says "No task".

    If there is no menu bar item, try quitting the app using Activity Monitor (Applications -> Utilities), and restart it.
    (Make sure there is an internet connection present, which is sometimes needed when first starting an app from the App Store, to verify the purchase. Also try this step a couple of times if it doesn't work the first time.)

    If it still doesn't show the menu bar item, please try deleting the app and re-download it from the app store.

    Please let me know, if your problem persists after these steps.

    Thanks again,
    Niko

  2. 2 Posted by andreas.brandtn... on 01 Nov, 2013 04:29 PM

    andreas.brandtner's Avatar

    Thanks Nico, so far - so clear. Now I am facing the next issue. Might be trivial, but: How to use Timeline? Is there anything like a short manual somewhere?

  3. Support Staff 3 Posted by Niko on 03 Nov, 2013 07:18 PM

    Niko's Avatar

    I'm sorry, there is no documentation yet.

    These are the basic steps to add a task and toggle the timer:

    After you start Timelime you'll see the status item in the menu bar. To add a new task, click on the status item, and then click on the plus sign in the lower left corner of the panel that pops up.
    You can rename the newly created task by double clicking on the task name or using the "enter"-key when the task is selected.
    To start recording time for that task, just click on the "clock icon" to the left of the task name.
    Now you can toggle the timer for that task either by clicking on "clock icon" in the menu bar item or popup panel. You can also use your previously configured hot key (Preferences) to toggle the timer.

    If you want to order the tasks into groups, simply use drag and drop. By right-clicking on a task and using the contextual menu, you can also create subtasks. Up to three levels of tasks/subtasks are allowed.

    I hope this helps a little. If you need more advice please ask.

  4. 4 Posted by andreas.brandtn... on 03 Nov, 2013 07:48 PM

    andreas.brandtner's Avatar

    Dear Nico,

    thanks for your personal support. Now I got the point (hopefully). Works fine, so far.

    Best regards
    Andreas

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