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Not working

Monica's Avatar

Monica

10 Apr, 2016 04:01 PM

Hi
It s impossible open my Timeline, I tried many times but it doesn't work
Any suggestions?

Monica

  1. Support Staff 1 Posted by Niko on 11 Apr, 2016 09:06 AM

    Niko's Avatar

    Hi Monica,

    I'm sure you did already, but please make sure there is enough room in the menu bar to display Timelime's menu item.
    Also, open Activity Monitor (Applications > Utilities > Activity Monitor) and enter "Timelime" in the search field. If any entries show up, please quit them.

    If this didn't help, try restarting your mac. Or delete the App from the applications folder and re-download it from the App Store.
    Did Timelime launch before?

    Please let me know if you were able to resolve this issue.

    Thank you,
    Niko

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