Timelime Dropbox Sync fails

Kai's Avatar


22 Mar, 2016 08:46 AM

I have a problem with Timelime since yesterday. It takes forever to sync the Dropbox data and fails with the error message "Timelime disconnected from Dropbox. Domain: SSZiparchiveErrorDomain | Code: -1"
I did not change anything. Reboot does not help.

  1. Support Staff 1 Posted by Niko on 22 Mar, 2016 09:54 AM

    Niko's Avatar

    Hi Kai,

    Thank you for reporting this!

    There seems to be a corrupt Zip file in Timelime's sync data on Dropbox that the app cannot unzip.

    To recover from the problem I recommend "re-syncing" like this:
    1. Relaunch Timelime
    2. Disable the sync in Timelime > Preferences > Sync > Off
    3. Enable Sync again (Timelime > Preferences > Sync > Dropbox)
    4. Choose “Delete Cloud Data” in the popup that appears.
    5. Wait until the progress bar is green and says “Connected”

    Please let me know if this helped...


Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Already uploaded files

  • Screen_Shot_2016-03-22_at_09.41.40.png 28.1 KB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

27 Jan, 2023 11:56 AM
27 Jan, 2023 10:25 AM
23 Jan, 2023 04:48 PM
07 Jan, 2023 03:19 AM
16 Dec, 2022 11:29 AM