I can not open timelime

Jose Luis's Avatar

Jose Luis

27 Aug, 2015 01:42 PM

Sorry for the English.
I can only open it from Terminal.
I Yosemite.
Thank.

  1. Support Staff 1 Posted by Niko on 27 Aug, 2015 02:23 PM

    Niko's Avatar

    Hi Jose!

    Please try this first:
    Delete it from your "Applications" folder and empty the Trash.
    Then download it from the App Store again.

    If this doesn't help, I'll need the system log that is generated after you try to launch Timelime.
    You'll find the log in the Console app. This app is located in the folder "Applications" > "Utilities". If you need help with this, let me know.

    Thank you,
    Niko

  2. 2 Posted by kevinpollard on 23 Jun, 2016 03:26 AM

    kevinpollard's Avatar

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