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Just downloaded it and it won't open!

Meghan's Avatar

Meghan

11 May, 2015 08:11 PM

I've looked at every icon in the menu bar and tried launching the application multiple times. Not sure why it's not opening!

  1. Support Staff 1 Posted by Niko on 12 May, 2015 12:07 PM

    Niko's Avatar

    Hi Meghan,

    Thank you very much for purchasing Timelime!

    Did you make sure there is enough room in the menu bar to display another item before launching the app?

    You can check Activity Monitor (Applications > Utilities > Activity Monitor) if there is a process called "Timelime". If yes, the app is running.
    Try quitting it from there, and launch it again.

    Please let me know if you got it working.

    Thanks again,
    Niko

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