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Sync issues

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janet1biggar

14 Mar, 2022 08:11 PM

Today, the iCloud synching between my iMac and iPhone has stopped working. Time entries created on my mac are not appearing on my phone. Both have been restarted, are logged into the same iCloud account and have until today synced without problem. Any suggestions?

1. Support Staff 1 Posted by Niko on 14 Mar, 2022 08:14 PM

   

   Hi Janet,

   Please make sure you are running the latest version of Timelime on all your devices (version 1.10.0).
   I’m guessing you need to update Timelime on your iPhone.

   Niko

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2. 2 Posted by janet1biggar on 14 Mar, 2022 08:20 PM

   

   Thanks Niko

   On my phone it is version 1.9 so that could be the issue - however, I am not finding an option to update either on timeline app or on the App Store under pending updates…

   Thanks
   Janet Biggar
   [email blocked] <mailto:[email blocked]>

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3. 3 Posted by janet1biggar on 14 Mar, 2022 08:23 PM

   

   Ignore last - found a way to do itand the problem is solved

   Thanks for your help :)

   Janet
   Janet Biggar
   [email blocked] <mailto:[email blocked]>

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4. Support Staff 4 Posted by Niko on 14 Mar, 2022 08:27 PM

   

   No problem, I’m glad it works now!

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