Sync issues

janet1biggar's Avatar

janet1biggar

14 Mar, 2022 08:11 PM

Today, the iCloud synching between my iMac and iPhone has stopped working. Time entries created on my mac are not appearing on my phone. Both have been restarted, are logged into the same iCloud account and have until today synced without problem. Any suggestions?

  1. Support Staff 1 Posted by Niko on 14 Mar, 2022 08:14 PM

    Niko's Avatar

    Hi Janet,

    Please make sure you are running the latest version of Timelime on all your devices (version 1.10.0).
    I’m guessing you need to update Timelime on your iPhone.

    Niko

  2. 2 Posted by janet1biggar on 14 Mar, 2022 08:20 PM

    janet1biggar's Avatar

    Thanks Niko

    On my phone it is version 1.9 so that could be the issue - however, I am not finding an option to update either on timeline app or on the App Store under pending updates…

    Thanks
    Janet Biggar
    [email blocked] <mailto:[email blocked]>

  3. 3 Posted by janet1biggar on 14 Mar, 2022 08:23 PM

    janet1biggar's Avatar

    Ignore last - found a way to do itand the problem is solved

    Thanks for your help :)

    Janet
    Janet Biggar
    [email blocked] <mailto:[email blocked]>

  4. Support Staff 4 Posted by Niko on 14 Mar, 2022 08:27 PM

    Niko's Avatar

    No problem, I’m glad it works now!

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