Cannot sync timelime Mac and iPhone
hello, I have some problem while synchronizing between my mac and iPhone. after I restart both devices but still not appear at my icloud. I need your help to solve the problem
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Support Staff 1 Posted by Niko on 24 Jul, 2019 11:59 AM
To further investigate, can you please answer these questions:
- Have you been able to synchronize Timelime between your iPhone and Mac using iCloud sync before?
- Is your iPhone and Mac logged in to the same iCloud account? Please check your Mac’s system preferences and your iPhone’s settings.
- Is iCloud Drive enabled on both your Mac and iPhone?
- What happens when you enable iCloud sync in Timelime’s preferences?